Personal Effectiveness

LinkedIn Learning: Personal Effectiveness

For the topics below we have curated a list of LinkedIn Learning courses and resources, as well as other resources which you can access through the links below. Access to LinkedIn learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here.

Personal Effectiveness Fundamentals - LinkedIn Learning Collection

Career Management - LinkedIn Learning Collection

Confidence and Assertiveness - LinkedIn Learning Collection

Conflict Management - LinkedIn Learning Collection

Critical Thinking and Decision Making - LinkedIn Learning Collection

Developing Yourself - LinkedIn Learning Collection

Emotional Intelligence - LinkedIn Learning Collection

Influencing Others - LinkedIn Learning Collection

Meetings - LinkedIn Learning Collection

Networking - LinkedIn Learning Collection

Success in the Workplace - LinkedIn Learning Collection

Time Management - LinkedIn Learning Collection

Useful Resources

Manuel Lima – The power of Networks. 

A TED Talk from Tanya Menon – The Secret to great opportunities – the person you haven’t met yet. 

A TED Playlist on your professional Career Journey. 

A TED Talk from Brittany Packnett - How to build your confidence and spark it in others. 

Brené Brown on Empathy. 

Dan Pink on Motivation. 

Susan David on Emotional Agility. 

A TED Talk from Arturs Miksons – The benefits of expressing your emotions constructively. 

Robert Cialdini on the Power of Persuasion. 

A TED Talk from David Grady - How to save the world or at least yourself from bad meetings. 

Krista Tippett on Becoming Wise.

CIPD podcasts, A range of workplace, HR and learning and development issues. 

LinkedIn Learning

Every large organisation has challenges in managing the quality and quantity of communication, and we are no different. We all communicate with students, colleagues and partners, and the evolution of communication technologies means that there is now a much broader range of options available to us.

For the topics below we have curated a list of LinkedIn Learning resources which you can access through the links below. Access to LinkedIn Learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning.

Communication Fundamentals

Listening Skills

Presentation Skills

Working with and Communicating with Data

Writing and Delivering Training 

Writing at Work

Useful Resources: Communication Skills

A TED Talk from Heidi Grant – How to ask for help and get a yes. 

A TED Talk from Katherine Hampsten - How miscommunication happens and how to avoid it.

Chris Anderson, How to Give a Killer Presentation.

Chris Anderson, TED's secret to great public speaking.

Active Listening, Hear What People Are Really Saying. 

What Great Listeners Actually Do. 

Active Listening Skills: Definition and Examples. 

LinkedIn Learning: Customer Service

Against an ever-changing market where National Student Survey (NSS) satisfaction scores and institutional fee variations hold so much influence over which University students choose, having a reputation for excellent customer service is becoming increasingly important.  

We have curated this LinkedIn Learning Collection on customer service. Access to LinkedIn Learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here.

Useful Resources: Customer Service

Against an ever-changing market where National Student Survey (NSS) satisfaction scores and institutional fee variations hold so much influence over which University students choose, having a reputation for excellent customer service is becoming increasingly important.  

Customer Service Workbook

Customer Care Self-Evaluation

 

Who should attend? 

Any staff involved with UK undergraduate student recruitment and/or admissions, both academic and professional services. Forums run regularly. Details of the agenda are circulated before the forum. 

 

What is the session about? 

The Admissions and Recruitment Forums are a chance to network with people from across the University and share best practice in relation to the recruitment cycle from various speakers, including internal and external colleagues. Themes include changes in educational policy, updates on Student Finance, updates from UCAS, and updates on internal processes and procedures, including clearing. 

 

This Forum will help people have: 

• A clearer understanding of the current issues and context on UK undergraduate admissions and recruitment. 
• The opportunity to give feedback on recruitment and admissions to colleagues 
• A greater awareness of marketing/recruitment and widening participation practices across the University. 

 

For further information and forum dates can be obtained from Julie Pink, Head of Schools and Colleges Liaison on j.m.pink@hud.ac.uk 

LinkedIn Learning

We have curated this LinkedIn Learning Collection on Wellbeing. Access to LinkedIn learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here.

Useful Resources

All hail kale podcast, BBC Sounds – Tim Samuels, mind, body, diet and mood, health matters.

Robertson Cooper, Resilience and Happier days at work. 

Gut/Brain health, Ben Warren, clinical nutritionist. 

Shilpa Revella, Narrated animation. 

A Ted Talk, Longest Study on Happiness. 

30 Days of Yoga. 

A Ted Talk by Matthew Walker, Sleep is Your Superpower. 

Will Bowen, A Complaint Free World. 

My whole self - supporting our mental health while working from home document.

Sleep Podcast - Christian and Helen Connor

If you have been on a session from our Wellbeing Theme, you can access further resources. 

Inclusive Behaviour

We have curated a LinkedIn Learning Collection on a number of EDI-related topics. Access to LinkedIn learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here. 

Inclusive Mindset

Inclusive Mindset for Committed Allies

Inclusive Leadership

Cultivating Cultural Competence and Inclusion

Fighting Gender Bias at Work

Skills for Inclusive Conversations

Developing a Diversity, Inclusion, and Belonging Program

Teaching Civility in the Workplace

Leading Inclusive Teams

Supporting the Whole Self at Work, a Diversity and Inclusion Imperative

Adding Value through Diversity

Managing a Diverse Team

Confronting Bias: Thriving Across Our Differences

Developing Cross-Cultural Intelligence

Inclusion During Difficult Times

Inclusive Language

We have curated a LinkedIn Learning Collection on a number of EDI-related topics. Access to LinkedIn learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here. 

Diversity, Inclusion, and Belonging

Inclusion During Difficult Times

Skills for Inclusive Conversations

Inclusive Leadership

Supporting the Whole Self at Work, a Diversity and Inclusion Imperative

Developing a Diversity, Inclusion, and Belonging Program

Difficult Conversations: Talking about Race at Work

Driving Change and Anti-Racism

Confronting Racism, with Robin DiAngelo

Out and Proud: Approaching LGBT Issues in the Workplace

Unconcious Bias

We have curated a LinkedIn Learning Collection on a number of EDI-related topics. Access to LinkedIn learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here. 

Unconscious Bias

Confronting Racism, with Robin DiAngelo

Fighting Gender Bias at Work

Becoming a Male Ally at Work

Driving Workplace Happiness

Finding Your Introvert/Extrovert Balance in the Workplace

Confronting Bias: Thriving Across Our Differences

Anti Racism

We have curated a LinkedIn Learning Collection on a number of EDI-related topics. Access to LinkedIn learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here. 

Confronting Racism, with Robin DiAngelo

Driving Change and Anti-Racism

Communicating about Culturally Sensitive Issues

Inclusive Mindset for Committed Allies

Preventing Harassment in the Workplace

Multinational Communication in the Workplace

Difficult Conversations: Talking about Race at Work

Diversity, Inclusion, and Belonging

Moving the Dial on Race - A Practical Guide (CMI)

 

Workplace Microagressions

We have curated a LinkedIn Learning Collection on a number of EDI-related topics. Access to LinkedIn learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here.

Teaching Civility in the Workplace

Humor in the Workplace

Gretchen Rubin on Creating Great Workplace Habits

Driving Workplace Happiness

Finding Your Introvert/Extrovert Balance in the Workplace

Managing Anxiety in the Workplace

Well-being in the Workplace

Managing Depression in the Workplace

Preventing Harassment in the Workplace

Managing Conflict: A Practical Guide to Resolution in the Workplace (getAbstract Summary)

 

Disability

We have curated a LinkedIn Learning Collection on a number of EDI-related topics. Access to LinkedIn learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here.

Overcoming Cognitive Bias

 

LGBTQ+

We have curated a LinkedIn Learning Collection on a number of EDI-related topics. Access to LinkedIn learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here.

Out and Proud: Approaching LGBT Issues in the Workplace

Supporting the Whole Self at Work, a Diversity and Inclusion Imperative

Inclusive Mindset for Committed Allies

Preventing Harassment in the Workplace

Fighting Gender Bias at Work

Cultivating Cultural Competence and Inclusion

Skills for Inclusive Conversations

Rolling Out a Diversity and Inclusion Training Program in Your Company

Diversity, Inclusion, and Belonging